Customer Service Advisor

Customer Service Advisor (2-Months)

Join a Busy and Friendly Customer Service Team

Are you a confident communicator who enjoys helping people and delivering excellent customer service? Reed Business Support are currently recruiting for a Customer Service Advisor to join a well-established organisation in Maidstone on a 2-month temporary contract.

This is an excellent opportunity to gain valuable experience, work within a supportive team, and make a real difference to customers every day.

Day-to-Day of the role:

As a Customer Service Advisor, you will be the first point of contact for customers, providing professional and efficient support across a range of enquiries.

Key responsibilities include:

• Handling inbound customer calls and emails.
• Resolving customer queries in a timely and professional manner.
• Updating customer information accurately on internal systems.
• Providing product, service, and account information.
• Managing complaints and escalating issues where necessary.
• Working closely with colleagues to ensure a positive customer experience.

Enjoy the advantages of joining our team, including:

• A convenient Maidstone location
• A friendly and supportive working environment
• The chance to further develop your customer service skills
• Competitive hourly rates of pay

Whether you're between roles, looking to gain additional experience, or want to utilise your customer service skills in a fast-paced environment, this temporary opportunity could be the perfect fit.

About You

We're looking for someone who:

• Has previous customer service experience.
• Possesses excellent verbal and written communication skills.
• Is confident using Microsoft Office and internal systems.
• Can remain calm and professional under pressure.
• Has strong attention to detail and organisational skills.

Apply Today

If you're passionate about providing outstanding customer service and are available to start immediately, we'd love to hear from you. Submit your application now and take the next step in your career with this exciting temporary opportunity in Maidstone.