Customer Service Advisor

• Closing Date: 29 April 2026
• Location: Beflast
• Contract: Fixed Term
• Hours: 28 hours per week
• Job Ref: REQ0531

Customer Service Advisor

Salary: £27,724.84 pro rata per annum

Fixed Term post for 4 months until September 2026

About you:

As a member of our Service Centre Team, you will be operating within a dynamic, responsive, and fast paced environment in which you will provide an outstanding service to all current and potential customers contacting Clanmil. You will be using different communication channels to communicate with customers and promoting digital channels where possible.

We expect you to have a minimum of one year's experience of dealing with a high volume of customer queries in a front line customer service role such as a call/service centre, retail etc., with experience of using Microsoft Office Applications.

What we offer:

You will be part of a fun and friendly Customer Service team. We offer flexible and hybrid working, and we have some other amazing benefits including a healthcare scheme, generous annual leave entitlement, and lots of benefits to support your work/life balance and a generous pension scheme.

Want to apply?

Great! Visit us at clanmil.org/join-the-team and learn more about what it is like to work for Clanmil. You can apply via our recruitment portal to start your application.

Closing date: 29th April 2026 at 11:59pm

Interviews: W/C 6th May 2026

Clanmil Housing Association is an Equal Opportunities Employer. Recruitment records are held for two years as per our Data Retention Policy. We reserve the right to heighten the criteria based on demand. Further appointments may be made from this competition should Clanmil positions become vacant which require the same eligibility criteria and have similar duties and responsibilities.

• Northern Whig House 3 Waring Street Belfast BT1 2DX