Customer Service Advisor

Jewson are looking for a Customer Service Advisor to join the friendly and supportive team at their Barnsley branch. Working Hours: 07.00 - 16.30 or 07.30 - 17.00 Monday to Friday and every other Saturday 08.00 - 12.00 What You'll Be Doing Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible Use our in-house systems to process customer orders and payments, organise delivery times, update customer accounts and keep customers updated throughout their journey Keep the branch looking clean and tidy, to make a great first impression on our customers Maintain stock levels, carrying out regular stock counts Work with colleagues to suggest opportunities for improvementDevelop and implement customer service strategies to enhance the overall customer experience. Stay updated on industry trends and best practices in customer service. Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials. With over 450 Jewson branches whatever the trade we've got what our customers need, from everyday essentials to specialist equipment. If you're interested in working with us but unsure about which role suits you best, don't hesitate to reach out to us at . We look forward to hearing from you!