Customer Service Advisor - Fast-Paced Parcel Support (6 month FTC)

DPD Group in Guildford is seeking a Customer Service Advisor on a 6 month fixed term contract. You will assist customers with parcel collection or delivery and collaborate with Drivers and Managers to resolve issues and provide timely updates.

Responsibilities include handling delivery status queries, PODs, investigations of missing parcels, and promoting our products and services. The role offers a competitive salary up to £25,528.04 per year, working Monday to Friday with occasional Saturdays,