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Customer Service Advisor - 6-Month Contract

Posted 1 day 9 hours ago by DPD

Permanent
Full Time
Customer Service Jobs
Staffordshire, Stoke-on-trent, United Kingdom, ST1 1
Job Description

DPD is hiring a Customer Service Advisor on a 6-month fixed-term contract based in the UK. You will support customers about parcel collection and delivery, provide updates, and resolve issues with drivers and operations teams.

You will handle delivery statuses, provide Proof of Delivery, investigate missing parcels, and resolve disputes while maintaining a high standard of service in a busy, target-driven environment.

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