Customer Service Adviser

Salary £24,785 - £26,598 Full Time position Permanent Contract Location: Oban Monday - Friday 9am to 5pm

About the role

You will be the first point of contact for our customers looking to make changes to their existing insurance policies. You will also provide information and quotations on the range of products we offer. You will also support colleagues with general administration duties including letter and report writing.

About you

We are looking for someone with a 'can do' proactive approach to their work, who can evidence an excellent telephone manner and experience of providing quality service to customers both in person and over the phone. Previous experience in the insurance industry is desirable but not essential as full training will be provided.

Our commitment to you

• Full Training on our range of products
• Employer Pension Scheme
• Annual Performance Pay Review
• Support towards Professional Qualifications

Closing date for all applications: 19th June 2026.

Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.