Customer Service

Temporary Customer Service Assistant

• Location: Woking
• Contract: Temporary (1 Month)
• Hours: 37.5 per week
• Start Date: ASAP
• Pay: £13-14ph

We are currently seeking a Temporary Customer Service Assistant to provide additional support to a busy team for an initial one-month assignment. This role is ideal for someone who is confident in dealing with customers, enjoys problem-solving, and can deliver a professional and friendly service.

Day-to-day of the role:

• Respond to customer enquiries via phone and email.
• Provide general customer service support and resolve queries.
• Manage customer requests and ensure timely responses.
• Update customer information and maintain accurate records.
• Support the wider team with administrative tasks as required.
• Deliver a positive customer experience at all times.

Required Skills & Qualifications:

• Previous customer service experience would be advantageous.
• Excellent communication and interpersonal skills.
• Confident in handling customer enquiries and resolving issues.
• Good attention to detail and organisational skills.
• Comfortable using IT systems and Microsoft Office applications.
• Able to work effectively both independently and as part of a team.

Benefits:

• Immediate start available.
• One-month temporary assignment.
• Friendly and supportive working environment.
• Competitive hourly rate.

To apply for this Temporary Customer Service Assistant position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.