Customer Retention Specialist - On-site

Culligan International is seeking a Customer Retention Executive in Wolverhampton. This role focuses on engaging customers considering cancellation or expressing dissatisfaction. Responsibilities include resolving complaints, building trust, and monitoring retention metrics. The ideal candidate will have strong interpersonal skills and a customer-centric mindset. Benefits include 23 days' holiday, a company pension scheme, and access to employee rewards and ongoing development. This position is on-site, Monday to Friday from 08:45 to 17:00.