Customer Retention & Engagement Specialist

A wellness product company in Greater London seeks a Retention Specialist to enhance customer value and engagement. You will execute data-driven retention strategies across various channels, aiming to convert first-time buyers into loyal customers. The ideal candidate should have experience in lifecycle marketing and strong analytical skills. This role allows for creativity and collaboration with different teams, ensuring a consistent and customer-focused experience. Online wellness initiatives and a passion for consumer brands are essential.