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Customer Resolution Specialist
Posted 4 days 3 hours ago by Waystone
Permanent
Full Time
Other
Yorkshire, Leeds, United Kingdom, LS1 8
Job Description
Waystone in Leeds seeks a Customer Resolution Associate to provide exceptional customer service and expert complaint handling for Transfer Agency clients. You will act as a subject matter expert between operations and compliance, supporting leadership across the Transfer Agency teams to maintain high standards of service.
Responsibilities include managing referrals, ensuring SLA-driven resolutions, and contributing to daily case resource planning while maintaining accurate, quality outcomes for
Waystone
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