Customer Resolution Specialist

A leading housing organization is looking for a Customer Resolution Officer to manage Stage 1 and Stage 2 complaints, ensuring fair and empathetic treatment. You will collaborate with customers and partners, focus on service excellence, and drive improvements from insights gained. Candidates should have GCSE qualifications, experience in customer service, and ideally, knowledge of housing complaints. Interviews are set for April 13, 2026, with various pre-employment checks required.