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Customer Relations & Reports Specialist

Posted 1 hour 5 minutes ago by Elis

Permanent

Full Time

Other

Yorkshire, Wakefield, United Kingdom, WF1 1

Job Description

Elis UK is looking for a proactive customer operations coordinator in Wakefield to manage a portfolio of customers for contract administration, handle an internal service inbox, and respond to inquiries. You will run and interpret KPI data, building insights in Excel and Power BI to support the team.

You will upload information to customer portals, assist Key Account Managers with paperwork, work with local and regional teams, and contribute to continuous improvement initiatives while covering

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