Customer Operations Leader: Scale, Automate & Delight

Luzern eCommerce Group in Dublin is seeking a proactive Customer Operations Manager to lead post-purchase operations across various channels. You will ensure exceptional customer experiences while optimizing the performance of the Customer Service, Order Management, and Fraud Operations teams.

The ideal candidate will have over 5 years of relevant experience and a strong background in improving processes within a growing business. This is a full-time hybrid role offering competitive compensation and opportunities for personal growth.