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Customer Journey Manager
Posted 2 hours 43 minutes ago by Raven Housing Trust
£45,000 Annual
Permanent
Not Specified
Call Centre / Customer Service Jobs
Surrey, Redhill, United Kingdom, RH1 1
Job Description
Redhill - Hybrid working office days subject to business needs, around 2 days per week
As our Customer Journey Manager, youll use insight, analysis, and root cause investigation to assess and improve key customer journeys and touchpoints. Youll champion a proactive, insight-led approach to continuous improvement and design experiences that reduce customer effort, increase satisfaction, and drive o click apply for full job details
Raven Housing Trust
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