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Customer Journey Manager

Posted 10 hours 18 minutes ago by Raven Housing Trust

£45,000 Annual

Permanent

Not Specified

Call Centre / Customer Service Jobs

Surrey, Redhill, United Kingdom, RH1 1

Job Description

Redhill - Hybrid working office days subject to business needs, around 2 days per week

As our Customer Journey Manager, youll use insight, analysis, and root cause investigation to assess and improve key customer journeys and touchpoints. Youll champion a proactive, insight-led approach to continuous improvement and design experiences that reduce customer effort, increase satisfaction, and drive o click apply for full job details

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