Customer-Facing Service Advisor - Car Dealership (Maidstone)

Service Advisor - Car Dealership
Maidstone
£32,000 basic + bonus
Full-time Permanent Mon-Fri (7am-5pm) + 1 in 3 Saturdays

We're looking for a Service Advisor to join a busy car dealership in Maidstone. You'll be the key link between customers and the workshop, delivering excellent service and ensuring a smooth customer journey from booking to handover.

Duties

• Meet and greet service customers in the dealership

• Manage bookings, job cards, and workshop scheduling

• Upsell service plans, products, and accessories

• Keep customers updated on progress, costs, and approvals

• Ensure a professional handover on completion of work

• Deliver outstanding customer service to increase retention

• Previous experience as a Service Advisor in a car dealership or motor trade environment

• Strong communication and customer-facing skills

• Ability to upsell products and meet targets

• Good organisational and IT skills (DMS experience an advantage)

• Full UK Driving Licence preferred

• Up to £32,000 basic + bonus scheme

• Training and career progression with a franchised dealership

• Pension scheme and company benefits

• Friendly, supportive dealership team

Apply today to join a leading car dealership in Maidstoneas a Service Advisor.

Here at ACS Automotive Recruitment we are recruiting across the UK for roles including Senior Service Advisors, Warranty Administrators, Service Administrators, Aftersales Advisors, Customer Service Advisors, Assistant Service Managers, and Aftersales Executives.

For further details on this Service Advisor job and other automotive jobs, please submit your CV to Stacey Hunt of ACS Recruitment Consultancy.