Customer Experience Specialist, UK & EMEA (Trade In)

PCS Wireless UK Limited is hiring a Customer Service Specialist to support consumers in the UK and across EMEA from our London hub. You will handle orders, trade-ins, payments, returns and warranty, ensuring timely resolutions and adherence to SLAs.

You will work across phone, chat and email, guiding customers through trade-ins, orders and policy questions while protecting personal data in line with UK GDPR. The role requires flexibility for shifts, including weekends."