Customer Experience Specialist: Quick, Problem-Solving Support

Tructyre Fleet Management Limited in Gateshead is hiring a Customer Service Specialist to handle inbound and outbound calls, create work requests, and provide updates to depots. You will use internal systems to generate invoices and support customers across phone, email and portals.

The role requires delivering excellent service, meeting KPIs, and solving problems in a fast-paced environment. Strong communication and Excel skills are essential for success.