Customer Experience Specialist (Inbound/Outbound) - Flexible Benefits

Leep Utilities is seeking a Customer Service Representative in Manchester to deliver outstanding experiences for our regulated fresh and wastewater customers from onboarding to offboarding and beyond. You will join a fast-paced team, embracing change and sharing best practices to meet objectives and targets while living our company values.

The role emphasizes multi-channel communication, accuracy in handling billing, moves, incidents and collections, and proactive support through services like