Customer Experience Specialist (Hybrid)

Tracker is seeking a customer service professional to join a small team, delivering proactive support to customers and third parties. You will manage enquiries, follow up on Trustpilot feedback, and provide empathetic, solution-focused assistance throughout the case lifecycle, including after vehicle theft incidents.

The role offers hybrid working and a focus on wellbeing and professional development. Experience in vehicle security or telematics is valued, with duties spanning case management,