Customer Experience Specialist

Witan Search is assisting a client in Birmingham to recruit a Customer Service Specialist who will be the first point of contact for inquiries, handling orders and providing clear, friendly support. You will work with Sales Engineers and Account Managers, help onboard customers, prepare quotations, manage orders through to invoicing, and maintain accurate records in our CRM and ERP systems.

The successful candidate is a confident communicator, highly organized, calm under pressure and enjoys