Customer Experience Specialist - Hybrid, Growth Path

Focus Group in Glasgow is seeking a Customer Service Executive to join our Customer Loyalty team on a permanent basis. You will handle calls and emails, resolve billing and service queries, and help us keep customers happy while building strong relationships.

You'll work Monday to Friday, 9am-5pm, with hybrid working options. If you love solving problems, enjoy collaborating with colleagues, and want a role with clear growth, we'd love to hear from you.