Customer Experience Specialist - Fast, Empathetic Support

Jobtailor in Leeds is seeking a Customer Service Associate to manage customer conversations with professionalism, speed, and empathy. You will support buyers during the buying process, explain next steps, and overcome objections while upholding high quality standards.

Learn our tone of voice and systems, shadow experienced colleagues, and take ownership of complex cases to resolve them smoothly. You will contribute feedback to improve training and workflows in a fast-growing scale-up with