Customer Experience Specialist - Digital Tools & Support

A waste management company in Salford is seeking a Customer Service Specialist to act as the first point of contact for customers. This role involves resolving queries through calls, emails, and Live Chat while maintaining high service standards. The ideal candidate will possess excellent communication skills, a strong customer focus, and a passion for problem-solving. This is an office-based role with standard hours, and experience in contact centres is beneficial. Join us to support our commitment to innovation and sustainable waste management.