Customer Experience Specialist - 12-Month Maternity Cover

The Big Phone Store is seeking a Customer Service Advisor for a 12-month maternity cover, joining a growing ecommerce team in Wolverhampton. You will handle inquiries across phone, email, WhatsApp and marketplaces, guiding customers through orders, deliveries, returns and more with a personal approach.

Full training provided and supportive colleagues will help you build knowledge across the business while you deliver outstanding service and contribute to improvements in customer experience and