Customer Experience QA Specialist

A leading used car marketplace in Brighton is seeking a Customer Service QA Specialist. This role is crucial in ensuring quality across customer interactions such as calls and emails. Ideal candidates will have prior experience in quality assessments, a passion for customer service, and strong attention to detail. You'll work within a supportive team environment focused on coaching and continuous improvement. If you thrive in a fast-paced setting and are results-driven, we'd love to hear from you.