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Customer Experience Manager, Construction SaaS & Workforce

Posted 12 hours 59 minutes ago by Causeway Technologies

Permanent
Full Time
Call Centre / Customer Service Jobs
Merseyside, Birkenhead, United Kingdom, CH410
Job Description

Causeway Technologies in Birkenhead is seeking a Customer Experience Manager to drive customer success across our Time and Attendance solutions. This hybrid role focuses on onboarding, adoption, and outcome realisation for construction sector customers.

You will build strong relationships with site directors, HR, and commercial leads, monitor KPIs, and champion ROI through data-driven insights and proactive engagement.

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