Customer Experience Leader: Hybrid Remote, Process & People

CHEP UK Limited is looking for a Customer Service Leader to guide a team dedicated to providing exceptional customer support. The role involves developing strategies for excellence and overseeing daily operations to enhance customer satisfaction and operational efficiency.

Ideal candidates should have strong leadership experience, particularly in fast-paced, customer-facing environments. A data-driven mindset and familiarity with CRM systems like Salesforce are essential. This position supports a hybrid work model, emphasizing collaboration across various teams.