Customer Experience Leader Hybrid & Travel Opportunities

CM recruitment is looking for a Customer Experience Manager in the United Kingdom to enhance the customer journey for educational travel. In this pivotal role, you'll gather feedback, identify service gaps, and implement meaningful improvements that influence customer satisfaction and brand reputation.

The ideal candidate will have experience in customer service within the travel sector, strong interpersonal skills, and the ability to translate data into actionable insights. The position offers a hybrid working model after induction, a salary of circa £34k, and a supportive company culture.