Customer Experience Design Consultant: Personalised Journeys

A professional services firm in the UK is seeking a Customer Experience Design Consultant with over 2 years of relevant consulting experience. The role involves designing personalized customer journeys, utilizing platforms like Pega CDH, and collaborating with project teams to enhance customer engagement strategies. Applicants should possess strong skills in customer journey mapping, multi-channel design, and effective communication. The position offers a competitive salary and a range of associated benefits including a generous holiday allowance and training support.