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Customer Experience & Operations Lead - Remote-Friendly
Posted 5 hours 34 minutes ago by Moot Group
£80,000 - £100,000 Annual
Permanent
Full Time
Other
Staffordshire, Stafford, United Kingdom, ST161
Job Description
A leading online furniture retailer in Stafford is looking for a Customer Experience Manager to enhance operational efficiency and customer journey quality. You will oversee customer service teams, handle escalations, and leverage AI tools to improve service performance. The position offers a flexible, remote-friendly working environment with a salary up to £40,000 depending on experience. Join a fast-paced team dedicated to exceptional service and innovative solutions.
Moot Group
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