Customer Engagement & Co-Design Lead (Home-Based)

Platform Housing is seeking a part-time Customer Engagement Officer to enhance and manage customer involvement in decisions about their homes and communities. The role allows for remote work but requires occasional travel to attend events at the Worcester/Solihull offices. Key responsibilities include developing customer relationships, facilitating engagement initiatives, and maintaining engagement logs. Ideal candidates should have experience in customer engagement, strong communication skills, and knowledge of housing regulations. Benefits include up to 28 days annual leave, health cash plans, and a pension scheme.