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Customer Delivery Lead, Driving Seamless Journeys
Posted 2 days 12 hours ago by British Airways
Permanent
Full Time
Other
London, United Kingdom
Job Description
British Airways is seeking a Customer Delivery Lead on a 12-month fixed-term contract to join the Customer Transformation team. You will bring together diverse teams across the organisation, partners and external collaborators to deliver a seamless and valuable customer experience.
You will shape the customer roadmap, influence senior stakeholders and champion continuous improvement across end-to-end journeys.
