Customer Delivery Driver, Supermarket Assistant

Overview

As one of our Customer Delivery Drivers, you'll bring Waitrose produce with Partner-led service to customers' doors. You'll contribute to a friendly, welcoming shop environment, supporting the team with daily tasks such as stock replenishment and housekeeping when not on deliveries. Night Premium applies for hours between 22:00 and 06:00 at £3.75 per hour, including for existing Partners enrolled on Enhanced Hours Premium arrangements. You must be 18 years or older to work in this role.

Responsibilities

• Check delivery routes for the day.
• Load and prepare your van for deliveries, ensuring orders are together for efficient delivery directly to customers.
• Complete vehicle safety checks, maintain road compliance, and adhere to health and safety requirements.
• Represent the Waitrose brand on the road with a strong focus on customer service.
• Assist customers with their shopping and build rapport based on trust and service.
• Support the wider shop team with general shopkeeping tasks when required.

Essential skills/experience

• Full valid B-category UK manual driving licence with no more than 6 points.
• Excellent customer service skills.
• Strong time management skills.
• Able to cope with the physical requirements of the role (e.g., lifting of crates, moving cages).
• Ability to work independently, be self-motivated, and adaptable.
• IT literate.

Desirable skills/experience

• Previous experience in a driving role and knowledge of chilled vehicles would be welcomed.

Additional Information

Closing Date: July 21, 2026

Pay: £14.31 hourly

Contract Type: Permanent

Hours of Work: Various hours including early starts and/or late finishes and weekend work - 23 hours per week

Job Level: Partnership Level 10

Location: Newbury (Waitrose & Partners), Oxford Road, Newbury, Berkshire, RG14 1NB

About the Partnership

We're the largest employee-owned business in the UK and home of John Lewis and Waitrose. We're Partners, driven by our purpose to build a happier world. We focus on being brilliant at retail, innovating, and adapting while never knowingly underselling on price, quality, and service. Partners share ownership and the rewards that come with it. We strive to create an environment where everyone belongs, values differences, and thrives together.

Important notes: Some roles are subject to pre-employment vetting (which may include DBS checks). If required, you'll be informed during the recruitment process. DBS checks will be carried out by a third-party body, and financial probity checks may also be required for some roles. Vacancies can close early if there is high applicant volume. We support flexible working where possible, including flexible or compressed hours, job sharing, or shorter hour contracts. Please discuss this with the hiring manager during your interview. At the John Lewis Partnership we are co-owners, a unique ownership model that makes the Partnership a special place to work.