Customer Delivery Driver, Supermarket Assistant

About the Role

As one of our Customer Delivery Drivers, you'll be bringing the unique blend of quality Waitrose produce and Partner led service right to our customers' doors. Actively playing out our ethos - passionate Partners serving food lovers. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team. In addition to your contractual pay, any time worked between 22:00 and 06:00 will attract Night Premium at a rate of £3.75 per hour, which also applies to existing Partners enrolled onto Enhanced Hours Premium arrangements. Due to its nature, you must be 18 years or older to work in this role.

Key Responsibilities

• Check your delivery routes for the day.
• Load and prepare your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
• Ensure all appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
• Act as an ambassador for the Waitrose brand while on the road, providing great customer service as your number one priority.
• Help customers with their shopping and build a rapport with them based on trust and service.
• Support the wider shop team when required with general shop keeping tasks.

Essential Skills & Experience

• Full valid B Category UK manual driving licence with no more than 6 points.
• Great customer service skills.
• Time management skills.
• Ability to cope with the physical requirements of the role (e.g. lifting crates, moving cages).
• Comfortable working independently with the ability to be self motivated and adaptable.
• IT literate.

Desirable Skills & Experience

• Previous experience in a driving role and knowledge of chilled vehicles.

Details

Closing Date: July42026
Pay: £14.31 hourly
Contract Type: Temporary
Hours of Work: Varied hours of full and part time work across seven days, including early starts, late finishes and weekends between 06:15-22:15
Job Level: Partnership Level10
Location: Swindon (Waitrose&Partners), Middle Wichel, Swindon, Wiltshire, SN17BX