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Customer Complaints & Resolution Specialist (FCA)
Posted 9 days 23 hours ago by Likewize Device Protection UK Limited
Permanent
Full Time
Other
Cheshire, Crewe, United Kingdom, CW1 2
Job Description
Likewize Device Protection UK Limited in Crewe is seeking a Customer Relations Executive to own customer complaints from escalation to final resolution. You will investigate complex cases, gather evidence, and communicate clearly with customers by phone and in writing, ensuring fair outcomes in line with FCA regulations.
This on-site role rewards problem solving, empathy in sensitive conversations, and timely updates as you protect customer trust while supporting internal processes and
Likewize Device Protection UK Limited
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