Customer Complaint Call Handler - 12-Week Temp

Project People Limited in Carlisle, Cumbria, is seeking a professional Call Handler for a 12-week temporary contract. You will manage customer complaints from initial contact to resolution, delivering fair and timely responses.

The role requires excellent verbal and written communication, strong organisational skills, and solid IT/CRM experience. You will work on-site with full training and support, ensuring high standards of customer service throughout the process.