Customer Care Team Lead - Hybrid (12m Maternity)

Moneybox is looking for a Customer Care Team Lead (Maternity Cover, 12 months) to lead our Customer Operations function. You will manage a team dedicated to handling sensitive customer journeys while ensuring operational excellence and a high-performing culture.

Your role includes mentoring, quality assurance, and strategic collaboration. This position offers a hybrid workplace, requiring 2 days in the London office and 3 days at home.