Customer Care Specialist: 28 Days Holiday & Staff Discount

JD plc is seeking a Customer Care Advisor to represent the brand across multiple channels, resolving customer queries and processing orders by phone. You will provide technical assistance, information on products and services, and ensure clear delivery expectations.

The role requires handling written communications and maintaining confidentiality while adapting to change in a fast-growing business. A proactive, customer-focused approach is essential for success.