Customer Care Specialist - Empathy-Driven Support & Growth

Convatec is seeking a Customer Service Representative to deliver outstanding care, respond to queries, process orders and grow business through referrals. The role involves interactions by phone, email and in-person at multiple centres and requires strong organisational and communication skills.

Guested by a 12-month fixed-term contract, the candidate will support the Amcare by Convatec network, maintaining records in the CRM and contributing to KPI targets while upholding confidentiality and