Customer Care Specialist - AI-Smart Support & Insights

360insights (Canada) Ltd. is seeking a Customer Care Professional in Stratford-upon-Avon, England. This role serves as the primary contact for customers seeking support with their incentive programs. Responsibilities include handling inquiries through various channels, resolving issues, and providing feedback for process improvements. The ideal candidate should have customer service experience, strong communication skills, and some proficiency in Excel. The pay range for this position is between 25,000 and 30,000 GBP per year, including bonuses and stock options.