Customer Care Lead for Remedial Works (3-Month Contract)

A regional house builder in the Northwest is seeking a Head of Customer Service for a 3-month fixed-term contract. Responsibilities include managing customer satisfaction and ensuring timely defect resolution. The role demands strong strategic thinking, excellent interpersonal abilities, and a good technical understanding of housing trades. The company offers a competitive salary, pension scheme, and 26 days holiday plus bank holidays, along with a standard 9-5 work schedule. Free parking is also included.