Customer Care Lead - 100% Satisfaction & Improvements

Go Traffic Management Limited is seeking a Customer Care Co-Ordinator to ensure an excellent service level for customers on our National Grid Electricity Distribution Contract. You will lead customer queries, analyze feedback, and improve service delivery processes.

The ideal candidate will possess strong communication skills, a customer-focused mindset, and the ability to motivate and lead a team. This permanent position offers a competitive salary and full benefits package.