Customer Care & Coordination Specialist

RGM Recruitment Ltd is seeking a Customer Care Coordinator in Maidstone, Kent. You will support the Customer Care Manager with customer contact, defect administration, appointment coordination, and reporting.

The role requires ownership, organisation and precision, acting as a key contact between customers, the Customer Service team, site management, subcontractors and internal departments. You will manage enquiries by phone and email, own queries through to resolution, and escalate issues when