Customer Care & Complaints Specialist

Pimlico Plumbers Ltd is seeking a Customer Services Assistant to be the primary point of contact for customer complaints. You will manage complaints, uphold high service standards, and ensure a positive customer experience.

Your role involves logging complaints, conducting thorough investigations, and maintaining proactive communication with customers. Ideal candidates have experience in complaints resolution and strong problem-solving skills.

Joining Pimlico means being part of a reputable brand known for excellence since 1979.