Customer Care Analyst: Multi-Channel Solutions Specialist

Job Search Place Limited is seeking a Customer Care Analyst to join their alliance with Clancy, Kier, and Anglian Water. In this role, you will manage appointment bookings and customer enquiries while contributing to social media efforts that enhance engagement.

The ideal candidate will possess excellent customer service skills, strong communication, and proficiency in IT systems, with experience in SAP and Genesys being advantageous. A supportive team environment awaits you with various benefits including holidays starting at 24-26 days per annum.