Customer Assistant

Rate: £13.23 per hour
Location: Bury St Edmunds Store, Bury St. Edmunds, IP32 7EJ
Hours: Part time, 16 hours per week
Contract type: Permanent
Business area: Retail
Closing date: 21 October 2026
Requisition ID:

The availability window below shows when we'd expect you to be available to work during the week. Your shifts will be planned within these times and shared with you three weeks in advance. We support flexible working, so even if your availability isn't an exact match but is similar, please apply, we'd love to hear from you.

• Sunday: 04:00 - 08:00
• Monday: 04:00 - 08:00
• Friday: 10:00 - 18:00
• Saturday: 10:00 - 18:00

Working in our stores

Our stores are at their busiest during the festive season, when customers are counting on us to help make this magical time of year truly special. To get our store teams ready, we have both permanent and fixed-term vacancies available so please check the contract type above before applying to make sure it is the right role for you.

• You must have Right to Work eligibility in the UK

What you'll be doing

• Putting customers first and making them feel valued through thoughtful, friendly and helpful service
• Ready to help wherever our customers need you most, whether that's filling shelves, picking orders, serving customers or selling our products
• Using and embracing digital tools to do your job well and enhance customer experience
• Helping organise and move stock, including keeping shelves tidy, clean and well-presented, and manoeuvring often heavy loads to the correct store location
• Building your knowledge of our products, services and promotions so you can confidently make helpful recommendations to our customers

What it takes to be part of our team

• Friendly and welcoming, with a genuine enthusiasm for helping customers
• Thrive working in a fast-paced, physical and high-energy environment
• A committed team player, always willing to support colleagues and work together