Customer Advisor (St Pancras)

Are you passionate about beauty, wellness and natural therapies?

Fixed Term contract until 2nd August 2026

As our Customer Advisor in our St Pancras Store, London, you'llbe joining a friendly team making the connection between NealsYard Remedies and our customers. This is a great time to join ourfun and collaborative team, who thrive on providing a high touchcustomer service.

You'll be supporting the Store Manager in maximising salesopportunities, using your warm and caring approach, to buildlasting relationship with a customer inspired approach.

You will be part of our knowledgeable and friendly team who arepassionate about sharing their experience on skincare, ourproducts, wellness, and therapies, giving expert advice to guidecustomers in finding the best products for their needs.

You'll be a real people person, able to handle ever changingpriorities with ease, naturally friendly and approachable with acaring attitude and comfortable to demonstrate products, includingmini-facials and arm massages.

This is the perfect opportunity to showcase your ability to tellstories to bring our beautiful products to life.

Making a difference to our customers day - everyday.

What you'll have:

• You'll be friendly and approachable with a passion to learn
• Confident with the ability to build great relationships
• Excellent customer service skills
• Keyholder responsibility
• Strong knowledge, skills and experience in a busy environment
• A positive 'can do' attitude
• Passion for and/or knowledge of beauty, skincare, wellness,and natural therapies is essential.
• A great team worker who is inspired to deliver great results.
• A passion and commitment to learn about beauty, skincare,products, and wellness therapies.

Able to work flexible hours as required.

What you'll get:

• Generous employee discount
• Company pension
• Group Life Assurance
• Long service benefits
• Paid community days
• 25 days annual leave plus Bank Holidays (Full Time)
• Employee Assistance Programme