Custody Administrator PT HMP BRONZEFIELD

IOMU Custody Administrator

Location: HMP Bronzefield

About the Role

The Integrated Offender Management Unit (IOMU) sits at the heart of HMP Bronzefield, providing vital administrative support to ensure residents receive structured, lawful, and purposeful sentence management throughout custody and beyond.

We are seeking an IOMU Custody Administrator to support operational colleagues by delivering accurate, timely, and compliant administrative services. You will act as a key point of contact for internal teams and external agencies, contributing directly to safe custody, lawful release, and effective offender management.

This is a fast paced role that requires strong attention to detail, the ability to manage competing priorities, and confidence working within a highly regulated environment.

For more information, please visit Sodexo Careers.

Main Responsibilities

• Provide comprehensive administrative support to the IOMU in line with policies, procedures, and Prison Service Instructions (PSIs)
• Accurately complete sentence calculations, including new sentences, transfers, recalls, civil, and confiscation orders
• Ensure the correct and timely release of residents, including preparation of licences and release documentation
• Coordinate court productions, including physical attendance and video link appearances
• Manage parole processes, including oral hearings, dossier collation, and coordination with all parties
• Identify and notify the Home Office of all Foreign National Offenders
• Liaise with external agencies including Probation Services, Courts, Immigration, and Social Services
• Support Sentence Planning Boards, Release on Temporary Licence (ROTL), and Home Detention Curfew (HDC) processes
• Conduct pre release checks and ensure all documentation is accurate and submitted on time
• Maintain and update computer systems and records
• Respond to telephone, email, and written enquiries, complaints, and post
• Take minutes for meetings when required and support the Custody Team Leader and Manager
• Ensure all work is completed with a high level of security awareness and confidentiality

Please refer to the attached job description for full role requirements.

The Ideal Candidate

You will be an organised, reliable administrator who is comfortable working in a structured and process driven environment.

You will have:

• Strong IT skills, particularly in Microsoft Office
• Excellent attention to detail and accuracy
• Ability to prioritise workload and manage competing deadlines
• Confidence communicating with internal teams and external partners
• Experience working within strict processes, procedures, and compliance frameworks
• Strong organisational and diary management skills
• A customer focused approach with a calm and professional manner
• Ability to work independently and as part of a team
• Willingness to attend training as required

Successful candidates will be subject to Enhanced Level 2 Security Clearance and an Enhanced DBS check.

Package Description

• Salary: £10,842 per annum
• Hours: Part time, 16 hours per week
  • Working pattern: Wednesday & Friday, 08:30-17:30 (subject to change)
  • Fixed term 1 year contract
• Benefits:
  • Free car parking
  • Free meals on site
  • Access to on site gym
  • Employee Assistance Programme

Equal Opportunity Statement

We are committed to equality, diversity, and inclusion and welcome applications from candidates from under represented backgrounds. We are proud to be a Disability Confident Leader, offering guaranteed interviews to candidates with disabilities who meet the minimum criteria.