Culture Oversight Manager

Culture Oversight Manager page is loaded Culture Oversight Managerlocations: Lloyd's UK: Londonposted on: Posted Yesterdaytime left to apply: End Date: September 30, 2025 (13 days left to apply)job requisition id: R4472Lloyd's is the world's leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market's brightest minds, working together for a braver world.Our role is to inspire courage, so tomorrow's progress isn't limited by today's risks.Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that's more sustainable, resilient and inclusive, you'll find a home at Lloyd's - build a braver future with us.Do you have a passion for creating a high performing and inclusive culture Lloyd's Culture Principle This is an impactful, external facing role overseeing culture across the market, where you will utilise proven relationship management skills to partner with a portfolio of managing agents to assess culture and manage cultural risk. Key Accountabilities: Maintain consistent and clear documentation of the risk-based judgments and assessments made in relation to the operation of the Culture Principle and sub-principles, making good use of Dynamics to enable this Develop Management Information (MI) and reporting that provides a holistic view of culture across Managing Agents, including tracking of insights, assessments, actions and interventions Undertake analysis of culture data alongside wider input, e.g. from other oversight teams, to support developing a forward-looking approach to culture oversight Capture best practice and prepare case studies from firms highlighting good practice that supports Managing Agents to meet expectations under the Culture principle Undertake oversight of allocated Managing Agents with reference to the Culture Principle, taking a holistic approach in order that they meet expectations, which includes: + Reviewing attestations and culture data + Building relationships with allocated Managing Agents + Providing feedback, challenge and support + Sharing culture subject matter expertise + Conducting follow up Act as a relationship manager for allocated managing agents on culture, developing an understanding of the culture in these firms and associated strengths, challenges and cultural risks Peer review assessments of managing agents, providing internal challenge to ensure a fair and consistent approach across agents Contribute to the delivery of any thematic reviews related to the Culture Principle Support clear and timely communication with Managing Agent HR Directors / culture contacts, the LMA and other groups in relation to the Culture Principle, sharing of insights, themes and trends and sharing good practice Support the design and delivery of MP&P and Culture Survey data collection and reports, collaborating cross-functionally, ensuring these tools enable effective oversight of culture Contribute to the continuous improvement of the approach to Culture oversight, the Culture Principle, sub-principles and guidance, keeping informed about the changing regulatory landscape and any impacts to Lloyd's and culture risks and issues Prepare inputs to the Oversight Review Group (ORG) and Market Oversight Group (MOG) in relation to culture oversight as needed Skills Communication skills - both verbal and written, with the ability to interact and present to a variety of audiences at different levels of seniority Ability to develop and maintain collaborative working relationships Data analysis and insight development (Qualitative and Quantitative) - including the ability to design data fields, undertake analysis, draw out the 'so what / key takeaways' and prepare short insights reports Accuracy and attention to detail - including the ability to work with numerous data points, spot anomalies and things of interest Excel skills - including the ability to analyse complex data sets, and develop tracking tools Powerpoint skills - including the ability to develop clear and engaging culture insights and case studies, as a resource for market firms Knowledge Subject matter knowledge in some of these areas: culture, engagement, diversity and inclusion, organisation development and / or talent management - including practices and methodologies / theory Knowledge of Sharepoint and Dynamics and the ability to organise data and reports Knowledge of assessment methodologies, culture or engagement measurement, reports and benchmarking Experience Practical experience in some of these areas: culture, engagement, diversity and inclusion, organisation development and / or talent management. This experience could range from diagnosing, to design and implementation of solutions, interventions or tools. The key thing is some experience as a practitioner, so that you can understand what is involved in meeting Lloyd's expectations on culture, the challenges and risks Proven ability to operate / communicate / challenge across multiple stakeholders in an organisation and presenting to stakeholders Experience of conducting analysis across complex data sets Experience of project management Experience of Stakeholder Engagement and relationship management If you share our values - we are brave; we are stronger together; we do the right thing - and our passion to build a more inclusive, diverse and high performing insurance marketplace then we would be delighted for you to apply! and inclusion are a focus for us - Lloyd's aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments,we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development. You can read more about diversity and inclusion on our .We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility. Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc). These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes.By choosing Lloyd's, you'll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems.Should you require any additional support with your application, or any adjustments, please click the following link; Please note, clicking on this link does not register your application for the vacancy Lloyd's aim is to build a diverse, inclusive environment that reflects the global markets we work in and in which everyone is treated with dignity and respect.We will invest in attracting the best talent to Lloyd's, making sure recruitment is targeted at bringing in the skills we need to evolve.We will develop a talent pipeline that provides us with the key capabilities we will need for the future. To also create a culture in which every employee fulfils their full potential, ensuring that leaders role-model the behaviours we expect in ourselves and others.